Electric bikes offer a thrilling way to commute or adventure, but sometimes your Swift e-bike might display those bothersome warning codes. Fear not— we've got your back to explain these codes and how to manage them like an expert. Let's explore the prevalent issues that may appear on your Swift e-bike's screen and tackle them with ease!
Overcurrent Protection (Code 10) Meaning:
Your e-bike is detecting an excessive current flow. Solution: Typically, the bike will self-recover in about 5 seconds. If not, power off, wait for 3 minutes, then power on again. Frequent occurrences may indicate a more serious issue, so contact customer service. Tip: The motor halts temporarily but should resume. Monitor if this becomes a recurring event.
Low Voltage Protection (Code 11) Meaning:
Your battery's voltage has dropped too low. Solution: Connect your e-bike to charge fully. If the code vanishes post-charge, you're set! If it persists, contact our customer support. Tip: The motor stops temporarily, but a full charge often fixes the problem.
Overvoltage Protection (Code 12) Meaning:
The battery voltage is unusually high. Solution: Power off the battery, then power it back on. If the issue lingers, contact customer service or send an email. Repeated occurrences may require a pro to verify if your battery and motor are correctly aligned. Tip: Similar to low voltage, the motor stops temporarily but should resume after addressing the issue.
Motor Stall Protection (Code 13) Meaning:
The motor is caught in a stall state. Solution: Power cycle your e-bike. If the issue continues, reach out to customer service. Ensure you're not riding with brakes engaged or misusing walk mode, as these can cause the motor to stall. Tip: The motor stops temporarily but generally recovers after following the steps mentioned.
Overheat Protection (Code 14) Meaning:
Your e-bike's motor has reached a temperature that requires attention. Solution: Power down your e-bike, allow it to cool for approximately 30 minutes, then give it another go. If overheating occurs under normal conditions, such as a short ride, it's time to consult with customer service. Remember, it's typical for the motor to warm up during steep climbs, hot weather, or when lugging heavy loads. Tip: The motor halts temporarily and should resume once it has cooled down.
Temperature Sensor Fault (Code 15) Meaning:
There's an issue with the temperature sensor's functionality. Solution: Shut down the bike, wait for 30 minutes, and power it back on. If the code reappears, it's best to get in touch with customer service. Tip: The motor stops, and it might not restart until the sensor problem is resolved.
Speed Sensor Fault (Code 16) Meaning:
The speed sensor could be misaligned or malfunctioning. Solution: Inspect the alignment of the magnet with the speed sensor, ensuring they are at the proper distance and check for any visible damage. If the problem continues, reach out to customer service. Tip: The motor stops and requires some troubleshooting to resume operation.
Overcurrent Warning (Code 40) Meaning:
Your battery is drawing an excessive amount of current. Solution: Cease riding immediately! If the warning reoccurs, contact customer service for further guidance. Tip: While the motor might still operate, it's wise to err on the side of caution and have this issue inspected.
By understanding these warning codes, you can take the necessary steps to keep your Swift e-bike in top shape and enjoy a safe and enjoyable riding experience.
More Swift E-Bike Warning Codes to Keep on Your Radar:
Staying ahead of potential issues is key to a seamless e-biking experience. Here are a few additional warning codes to be aware of with your Swift e-bike:
Code 41: Charging Overvoltage Alert What to Do: Ensure that you are using the genuine charger that came with your e-bike.
Code 42: Discharge Low Voltage Alert What to Do: It's time to recharge your battery at the earliest convenience.
Code 43: Charging Overcurrent Alert What to Do: Halt the charging process and verify that your charger is compatible with your battery's specifications.
Code 44: Discharge Overcurrent Alert What to Do: Power cycle your e-bike after a 5-second pause. If this issue is a frequent visitor, it's best to get in touch with customer service.
Maintaining Your Swift E-Bike for a Safe Journey:
Familiarizing yourself with these warning codes and their solutions is crucial for the smooth operation and longevity of your Swift e-bike. Should you ever feel uncertain or if a problem persists, our customer service team is just a call away. Regular check-ups, correct usage, and prompt action on warning codes are the pillars of a hassle-free and secure ride.
Discovering Diverse E-Bike Options with PIGO Ebike:
As you continue your e-biking journey, you might find yourself intrigued by the variety of e-bikes available in the market. PIGO Ebike is your one-stop destination for a curated selection of e-bikes from multiple reputable brands. Whether you're looking for a new ride or seeking inspiration for your next e-bike upgrade, PIGO Ebike offers a platform where you can explore and compare different models, features, and styles to find the perfect fit for your riding needs.
At PIGO Ebike, we believe that the right e-bike can transform your commute and adventures. Join us in exploring the world of e-bikes and let us help you find the ride that matches your spirit of exploration and performance. Happy e-biking!